Product – LoTaYaPyaeSone

EasyBill OSS/BSS Billing Solutions

Prepaid and postpaid subscribers.
Recurring charges (RC) with monthly price plan and possibility to charge any period of months according your product plans.
Bill Cycle Management (Separate invoice for regional parter)

Multi currency with dual currency support (USD and Kyat)
Multiple payment methods (Cash, Checks, Bank transfer, etc.)
Manual update Exchange rate
Cancel/receipt invoices and payments
Reprint Receipt
Support partail and full payment on invoice
Batch payment process by import file from offline bank transfer or other local payment agents
QR Code scanner integration at cash counter payment

Provisioning system provides end-to-end automatic provisioning to enable service activation and fulfillment with speed and accuracy.
Auto provisioning for activation, suspend, reopen, plan change and termination.
Banks and Other Payment Gateways
SMTP & SMSP Gateway

360 View, account information, subscription information, customer device and service information, invoices, payments, account and balances, history of operations, customer trouble tickets. Supported customer account actions – onetime service, update or cancel services, post payments, add or edit trouble ticket and change customer info from a single page.
Customize fields columns visibility
System users & access management
Capture a complete audit trail of all actions performed on the account by the user along with old & new values

Submit tickets online from self-care or through a CRM.
Automatically send an email to the assign person and department owner based on the ticket category and concern department owner.

Implement resolution time guidelines based on the ticket category and priority.
Prioritize your tickets and apply with SLA
Assign and manage LSP/Partner
Manage and assign permission on ticket close processes
Auto calculation over SLA tickets according their apply SLA
Internal and external notes – internal notes for internal communication and external notes for communication with end customer.
Maintain a complete ticketing history and audit trail of the assignments and actions.
Allow end customers to view the status of the ticket from self-care.

Web Selfcare Portal
Mobile App (iOS, Android)
User signup from the portal
Two factor authentication with email notification
Customers can view and print detailed invoices, customer information & billing information
Customers can view historical usage data
Customer can change new plans
Customers can open trouble ticket from the customer service portal
Customers can do payment their invoice according your integration payment gateways

Separate notifications contents according to choose language notification option (Myanmar or English).
Automatic Sending of Invoices by e-mail after generated monthly bill

Automatic Sending of Invoices amount by SMS or bulk import SMS method according to your SMS provider
Automatic Sending of reminders by e-mail for outstanding bill payments
Automatic Sending of reminders by SMS or bulk import SMS method according to your SMS provider
Automatic Sending of advanced balance reminder by e-mail for not enough balance for current bill month
Automatic Sending of advanced balance reminder by SMS or bulk import SMS method according to your SMS provider

Separate notifications contents according to choose language notification option (Myanmar or English).
Automatic Sending of Invoices by e-mail after generated monthly bill
Automatic Sending of Invoices amount by SMS or bulk import SMS method according to your SMS provider
Automatic Sending of reminders by e-mail for outstanding bill payments
Automatic Sending of reminders by SMS or bulk import SMS method according to your SMS provider
Automatic Sending of advanced balance reminder by e-mail for not enough balance for current bill month
Automatic Sending of advanced balance reminder by SMS or bulk import SMS method according to your SMS provider

Will give access for corporate customers (eg. Citymart, Banks) to manage their subcribeers and complain ticket to system directly
Contract Management
Partner Management
Reseller Management
LSP Management

Plans on specific Partner
Partner can be create new customer by LSP Portal
Partner can be view their customers
Activation, plan change and termination process done by operation team from CRM
Invoice format is different format for leasing partner and one line total amount with tax line amount
Invoice due date can be define on specific partner
Finance team can be view and export summary invoice and invoice details report
Payment process can be done from current system process

Can support free trial hours per day to guest users
Can rate limit to customers per hours, days and usage volume
Can integration with PGW and support online purchase product plans from customers

Email : info@lotayapyaesone.com, Mobile : 959 430 65 414